360° Product Maintenance and Support Services

We offer End-to-End Continuous Monitoring, system upgrades, and performance optimization to ensure sustained product efficiency and reliability.

Focusing on both, the prevention of future issues and quick problem-solving, we cover everything from continuous monitoring and Real-Time Issue Resolution.

With our dedicated team, you can rest assured knowing your product will perform at its best, offering reliable, Uninterrupted Service to both your team and end users.

Digital Excellence is Our Passion

Agility is Our Strength

Scalability Is Our Promise

Got Questions?
We’re Here to Answer

    AQe Digital: Shaping Success for Leading Brands

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    Our Results That Shine

    Managing products is becoming highly complex and crucial in this rapidly evolving business landscape. Our team enhances the value of your software or application with dedicated, reliable, and timely maintenance. We provide quick response and vigilant support for product maintenance, enhancement, compliance, security, and version upgrades.

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    Reduced Downtime

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    Increased Operational Stability

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    Operational Efficiency

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    Extended Product Lifespan

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    Reduced Product Defects

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    Product Availability

    Our iOS Mobile App Development Services
    Illustrated Through Case Studies

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    Cutting-Edge Mobile App Enhances Insurance Field Data Collection

    We developed a custom mobile app for an insurance company to streamline field surveys for marketing activities including real-time data synchronization enhancing survey efficiency and accuracy.

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    Data Accuracy

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    Enhanced Accessibility

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    Faster Reporting

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    Enhanced Vehicle Visibility and Style with a Customized Mobile App

    Our project combines advanced mobile app development with Bluetooth-enabled LED lighting to transform vehicle aesthetics and safety.

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    Million Color Options

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    Real-Time Sync Accuracy

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    Enhanced Nighttime Visibility

    Wide Range Of Product Maintenance and
    Support Services We Offer

    Incident Management and TroubleShooting

    Our team proactively identifies, diagnoses, and fixes bugs or system errors with vigilant and dedicated support. With our prompt troubleshooting, we ensure the product runs smoothly with minimum disruption to users. We fix bugs with swift response to keep the product stable, reliable, and safe with robust performance.

    Adaptive Maintenance

    With increasing demands and technology evolution performance may degrade. Our team fine-tunes your product to make it operate efficiently with faster load times and lower resource consumption. We optimize product codes, databases, and system architecture to make products fast, responsive, and cost-effective to operate.

    Preventive Maintenance

    Stay ahead with continuous product feature enhancement to meet evolving user needs and market trends. Our team helps with improving existing functionalities and adding new ones to make products relevant and user-friendly. We leverage the latest technologies and industry best practices to make products in line with user expectations.

    Perfective and Scalability Maintenance

    Refine your product by making the required improvements to enhance usability, performance, and overall functionalities. We continuously monitor user feedback and market trends to make the product relevant and competitive. From streamlining workflows, improving interfaces, or adding new features we make all efforts to make products more efficient and user-friendly.

    Security Management & Updates

    We take proactive steps to keep your product secure through regular security patches and updates. With continuous monitoring of vulnerabilities and threats, we address security lapses before they can pose a risk to the product. Protect your sensitive user data, safeguard your product with ensured compliance with industry regulation with our security update services.

    System Monitoring and Proactive Maintenance

    Detect and resolve the potential issues to keep the product uninterrupted and smooth. Our team monitors the product’s performance, user activity, and system health to keep it running optimally. We intervene early when something abnormal seems off to minimize downtime and prevent major disruptions.

    User Support and Training

    From troubleshooting assistance to guidance on using new features, our team is available to address any concerns, answer questions, and provide the necessary resources to make sure users get the most out of your product. We also provide training to ensure users are fully equipped to utilize the latest updates and features of the product.

    Error Fixing Maintenance

    We provide corrective maintenance to quickly identify, fix, and resolve bugs or errors in your product. Our team ensures that any issues affecting performance or functionality are addressed promptly to maintain seamless user experiences.

    Performance Monitoring & Optimization

    We continuously monitor your product’s performance, identifying bottlenecks or inefficiencies. Our optimization efforts enhance speed, responsiveness, and resource usage, ensuring that your product delivers a high-quality experience even under heavy loads.

    System Upgrades and Enhancements

    We manage system upgrades and enhancements, ensuring that your product remains up-to-date with the latest features, security patches, and technological advancements. This keeps your product competitive, efficient, and aligned with evolving business needs.

    Database Management & Optimization

    We provide database management services to ensure efficient storage, retrieval, and processing of data. Our team also optimizes databases for speed, scalability, and reliability, ensuring smooth data flow and system performance.

    Backup and Disaster Recovery

    We implement robust backup and disaster recovery solutions to protect your data from loss. In the event of a system failure or disaster, our recovery procedures ensure that your product and data are quickly restored with minimal downtime.

    Version Control and Release Management

    We manage version control and release processes to ensure a smooth deployment of new features, bug fixes, or updates. Our practices maintain code integrity, prevent conflicts, and ensure that new releases are stable and well-tested.

    User Support & Help Desk Services

    We provide ongoing user support and help desk services to assist with troubleshooting, inquiries, and issue resolution. Our team ensures that users receive timely and effective solutions, enhancing customer satisfaction and product adoption.

    Compliance and Regulatory Updates

    We ensure your product stays compliant with evolving industry regulations and standards. Our maintenance services include regular updates and audits to ensure that your product adheres to legal, security, and privacy requirements (e.g., GDPR, HIPAA).

    Configuration Management

    We manage your product’s configurations to ensure that system settings, software environments, and application parameters are correctly defined and optimized. This includes maintaining consistent setups across multiple environments and reducing configuration-related issues.

    Product Roadmap and Lifecycle Management

    We provide ongoing lifecycle management, helping you evolve your product strategically. This includes regular updates to the product roadmap, ensuring that development aligns with business goals, user needs, and market trends throughout its lifecycle.

    Regular Reporting and Analytics

    We generate regular reports and analytics on product performance, user behavior, and issue resolution. This helps you stay informed, make data-driven decisions, and track key metrics like uptime, usage, and customer satisfaction over time.

    The Tech Stack That Powers Our Innovative Services

    Frontend

    Angular

    React

    Next

    HTML 5

    Backend

    .NET

    NodeJS

    Nest

    Laravel

    CI

    PHP

    Python

    Java

    Database

    MS SQL

    MySQL

    ORACLE

    MongoDB

    PostgreSQL

    DynamoDB

    CosmosDB

    Mobility

    iOS

    Android

    React

    Flutter

    Cloud & DevOps

    AWS

    Jenkins

    Docker

    Azure

    GCP

    Kubernetes

    Integrations & Automation

    Zapier

    Snowflake

    Blue Prism

    Ul Path

    Mulesoft

    Platforms

    TensorFlow

    ChatGPT

    Salesforce

    PowerBI

    Tableau

    Qlik Sense

    Appian

    WordPress

    Drupal

    Sitecore

    Magento

    Shopify

    BigCommerce

    WooCommerce

    Testing Tools

    Selenium

    Cypress

    Appium

    SonarQube

    LoadRunner

    Apache JMeter

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    AQe Digital: Your Partner For Product Maintenance and Support Solutions

    With an extensive talent pool on board, we follow the best practices for product maintenance to make it robust, flawless, and secure. Our team provides tailored solutions to meet your business and product requirements to deliver the best user experience by elevating product performance, features, and functionalities.

    • We custom-built for your needs
    • We ensure long-term success
    • We provide a competitive edge
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    Years Of Industry Experience

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    Workforce Delivering Excellence

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    Client Retention Rate

    Industry-Specific Product Maintenance and Support Services

    Medical Device Software Maintenance

    Provide ongoing maintenance for medical device software to ensure compliance, usability, and patient safety.

    25-30%

    Reduced System Downtime

    40%

    Enhanced Software Usability

    20%

    Improved Compliance

    Telehealth Application Support

    Offer continuous support for telehealth applications to maintain secure, scalable, and efficient healthcare services.

    50%

    Improved Application Reliability

    30-35%

    Reduced Technical Issues

    25-30%

    Enhanced User Experience

    eCommerce Platform Maintenance

    Maintain and update eCommerce platforms to ensure seamless shopping experiences and performance optimization.

    20-25%

    Faster System Updates

    35%

    Improved Site Performance

    30%

    Reduced Downtime

    POS System Support

    Provide 24/7 support for Point of Sale (POS) systems to ensure smooth transaction processing and issue resolution.

    30%

    Reduced Transaction Failures

    25-30%

    Faster Issue Resolution

    20%

    Enhanced Payment Security

    Manufacturing Software Maintenance

    Offer continuous maintenance for manufacturing software to ensure smooth production processes and reduce downtime.

    30-35%

    Reduced Maintenance Costs

    25%

    Improved Production Efficiency

    20%

    Faster Response to Technical Issues

    ERP System Support

    Provide ongoing support for ERP systems to enhance data processing and workflow management in manufacturing.

    25-30%

    Improved System Stability

    20%

    Faster Issue Resolution

    30%

    Enhanced System Scalability

    LMS Platform Maintenance

    Maintain Learning Management Systems (LMS) to ensure optimal performance and uninterrupted learning experiences.

    25%

    Reduced System Downtime

    30%

    Improved Platform Usability

    20-25%

    Enhanced Learning Experience

    eLearning Application Support

    Provide dedicated support for eLearning platforms to ensure smooth content delivery and user satisfaction.

    35%

    Increased Platform Availability

    25-30%

    Reduced Latency

    20%

    Improved User Satisfaction

    Process Automation Software Support

    Offer 24/7 support for process automation software to maintain optimal performance and safety compliance.

    30%

    Reduced Production Delays

    25-30%

    Improved Software Reliability

    20%

    Enhanced Compliance with Industry Standards

    SCM System Maintenance

    Provide ongoing maintenance and support for supply chain management systems to ensure seamless operations.

    25-30%

    Reduced Supply Chain Costs

    20%

    Improved Operational Efficiency

    30%

    Enhanced System Performance

    Engineering Design Software Maintenance

    Offer comprehensive maintenance for engineering design software to improve design accuracy and system performance.

    25-30%

    Faster Software Updates

    20%

    Reduced Design Errors

    30%

    Improved Collaboration Capabilities

    Project Management Software Support

    Provide dedicated support for project management software to enhance workflow management and project efficiency.

    30%

    Reduction in Project Delays

    25%

    Improved Resource Allocation

    20-25%

    Enhanced Collaboration Tools

    Don’t Let Technical Glitches Hinder
    Your Success!

    Give extra bandwidth to your business and product with our services and solutions.

    Honors and Awards, We've Earned

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    What it’s like to collaborate together.

    Become partners for the long run

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    FAQs

    1. Why is product maintenance important?

    Product maintenance ensures the long-term performance and reliability of your digital products like software and applications, minimizing downtime and keeping them upgraded with the evolving digital landscape.

    2. What types of maintenance services do you offer?

    We offer preventive, corrective, adaptive, and perfective maintenance services, along with round-the-clock support and monitoring.

    3. How quickly can you respond to product issues?

    We provide quick-response services, resolving technical issues, addressing queries, security updates upgrading the product with new versions, and adding new features as well as functionalities.

    4. Can your maintenance services be tailored to our specific needs?

    Yes, we create customized maintenance plans based on your product requirements, business goals, and industry-specific challenges.

    5. How does adaptive maintenance help my product stay relevant?

    Adaptive maintenance ensures that your product stays aligned with new technologies, market trends, and changing user expectations.

    6. What’s included in 24/7 monitoring and support?

    Our 24/7 support includes real-time product monitoring, performance checks, and immediate issue resolution to ensure maximum uptime and operational continuity.

    Group Brands

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